In recent years Over-The-Top (OTT) players have evolved into a major threat to operators, with their impact spreading throughout the telecoms value chain. However, OTTs also represent a tremendous opportunity for operators to unlock more value from their assets.
Operators possess what many OTT players need: established customer and billing relationships, comprehensive customer behavioral data and advanced, reliable business and operations support systems. Moreover, the OTT market lacks a prevailing business model, and there lies an opportunity for operators to add value to their OTT partners by providing marketing, billing and distribution. In short, the competitive relationship between OTT and operator can be overturned – enabling the operator to be a ‘Capability and Digital Service Provider’, rather than a dumb pipe.
The Veris™ Open Operational Platform (O²P) is a B2B collaboration environment which enables operators to boost revenues by converging their products with those of the OTTs / DSPs (Digital Service Providers), and enables OTTs to benefit from the operator’s advanced back-office IT capabilities.
O²P fulfils two functions:
Through this sharing of resources, O²P brings significant value to the operator's OTT partners. It enables OTTs to increase their subscriber base, monetize their services and enhance the value they deliver to their customers. With O²P, operators can:
According to a recent Telecoms.com survey, operators perceive the key benefit of OTT partnerships to be differentiation, not revenues.
With Veris O²P, operators can create competitive advantage from their OTT partnerships by adding more value than their competitors, and being easier to work with – a benefit that cannot be achieved via industry wide initiatives – after all, as collaboration becomes mainstream, the ‘threat’ posed by OTTs rapidly evolves into a threat posed by all players.
The platform has already been successfully implemented in China, and is now available globally. Over 20 OTTs are currently converging their digital services with China Telecom’s communication products across its fixed, mobile and IPTV services. Sharing its network and back-office systems has enabled the operator to add significant value to OTT partnerships and monetize their services at a scale that was not previously possible.
Veris O²P is part of the Veris™ product suite from AsiaInfo and complies with TM Forum’s API Standards.
It was part of a TM Forum Catalyst project which won the 'Greatest Adoption of Frameworx' award at the Digital Disruption event in 2013.
Operators increasingly see collaboration as the best approach to addressing the Over The Top (OTT) challenge. There is plenty of scope to differentiate service propositions and increase customer loyalty, but what about revenue generation? So far, the main revenue driver has been to promote data subscriptions, but this has not moved the revenue needle as much as operators would like.
AsiaInfo commissioned Northstream to investigate the impact of new OTT collaboration platforms (such as Veris O²P) on the business case for OTT partnerships. Northstream found that collaboration platforms improve the business case significantly, both by increasing the revenue potential of OTT partnerships and by reducing the costs.
Independent research consultants, Northstream, quantified the business opportunity for operator/OTT collaboration as enabled by existing IT approaches (non-platform) compared with a platform-based approach. By opening up the operator’s IT systems to enable fast integration and ‘mashup’ services, the collaboration platform adds more value to the partner's services as well as removing many of the integration complexities.
Northstream estimated that the existing 'non-platform' approach to OTT partnerships will generate €160 million in net cash flow over the next three years for operators in Western Europe. A collaboration platform can significantly improve the business case, increasing net cash flow potential by more than €2bn.
The collaboration platform enables faster integration at lower cost, so operators can increase the number of partners they work with and be more flexible in creating 'mini offers' which appeal to a wider range of customer segments.
To find out more, refer to the collateral on this page, or feel free to contact us.